FAQ

1. How long does shipping take?

Orders are usually delivered within 7–15 business days depending on your location.

2. How can I track my order?

Once your order is shipped, you will receive a tracking number by email.

3. Do you offer refunds or returns?

Yes. We accept returns according to our Return & Refund Policy.

4. Can I cancel my order?

Orders can usually be canceled within 12 hours after purchase. After processing starts, cancellation may not be possible.

5. What if I receive a damaged or wrong item?

Please contact us within 48 hours of delivery with photos/videos of the issue, and we’ll help resolve it.

6. How can I contact customer support?

You can contact us anytime at:
support@gettidyspace.com

7. Is payment on your website secure?

Yes. We use secure payment systems to protect customer information and transactions.

8. Do you ship internationally?

Shipping availability may vary depending on the country and region.